Discover common mistakes to avoid and how to create a program that keeps customers coming back for more.

Did you know that Victoria has over 14,900 cafes and restaurants? With so much competition, it can be challenging to keep customers coming back. That's where loyalty programs come in. Loyalty programs are like a game where customers are rewarded for taking certain actions, such as making a purchase, referring a friend, or leaving a review. However, if the program is too complicated or the reward isn't worthwhile, customers won't be interested. In this module, you'll learn how to design an engaging and profitable loyalty program. You'll discover common mistakes to avoid and how to create a program that keeps customers coming back for more.